Focusing on Comfort and Efficiency
DeMelo Plumbing, Heating & Air Conditioning proudly serves Metrowest, Boston, and the surrounding communities. We are a team of licensed contractors and specialists dedicated to providing comprehensive solutions for all your heating, air conditioning, and plumbing needs.
Products We Offer
As a Bryant dealer, we offer a wide variety of high-quality products to keep your home comfortable and efficient all year round. Our offerings include:
- Air conditioners & heat pumps
- Gas furnaces & boilers
- Programmable thermostats & zoning
- Humidifiers & air cleaners
- Ductless split systems & geothermal systems
- Water heaters & more
Services We Provide
Beyond product sales, we offer a comprehensive range of services to ensure your complete satisfaction. These include:
- Installation & Replacement: Efficient installation and professional replacement of all necessary equipment.
- Repair & Maintenance: Responsive repairs and regular maintenance plans to keep your systems running smoothly.
- Preventative Service Agreements: Affordable plans tailored to your specific needs for peace of mind.
- Extended Warranties: Additional coverage for added peace of mind on new equipment.
- Indoor Air Quality Specialists: Expertise in improving and maintaining healthy air quality in your home.
Years of Experience and Customer Focus
With decades of experience and a commitment to exceptional customer service, we are dedicated to:
- Providing personalized solutions tailored to your unique needs and budget.
- Offering upfront pricing and transparent communication.
- Sending highly trained and certified technicians to your home.
- Responding promptly to your inquiries and emergencies.
Choose DeMelo for
- Comprehensive expertise in all aspects of heating, air conditioning, and plumbing.
- Unwavering customer focus and personalized service.
- Top-quality products from trusted brands.
- Competitive prices and financing options available.
- Emergency services available 24/7.
We are committed to exceeding your expectations and ensuring your complete satisfaction. Contact us today to discuss your specific needs and request a free consultation!
Overall Experience
The majority of customers had a positive experience with Demelo, praising their technicians for being timely, professional, and knowledgeable. Many customers appreciated the explanations provided by the technicians, which helped them understand how their plumbing and HVAC systems worked.
Technician Performance
Several customers specifically mentioned the excellent performance of certain technicians, including Aiden, Gabe, and Arianna. These technicians were described as thorough, friendly, and professional.
Pricing and Billing
However, some customers were unhappy with the pricing and billing practices of Demelo. Several reviewers mentioned being overcharged for services, with some feeling that the company was trying to upsell them on unnecessary repairs.
Emergency Response
Demelo's emergency response was a highlight for many customers, with technicians arriving promptly and resolving issues quickly. This was particularly important for customers who experienced emergencies such as water leaks or heating failures.
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