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Service, Reliability and Professionalism

A Trusted Family Business Since 1945

Burkell Plumbing, Inc. is a third generation family business proudly serving Marin County and beyond since 1945. Over the past 75 years, we have become the trusted experts in all aspects of plumbing, heating, and air conditioning (HVAC) for both residential and commercial clients.

Our Expertise

We offer a comprehensive range of services, including:

Plumbing

  • Comprehensive repair and maintenance of all plumbing systems, from leaky faucets to complex drain issues.
  • New installations and replacements of water heaters, toilets, sinks, and other fixtures.
  • Leak detection and repair services.
  • Expert advice on water conservation and efficiency.

HVAC

  • Comprehensive diagnostics, maintenance, and repairs for all brands and models of heating and air conditioning systems.
  • Installation of energy-efficient heating and cooling systems.
  • Regular maintenance plans to ensure optimal performance and efficiency.
  • Consultation on selecting the right system for your home or business.

New Installations

We prioritize quality and professionalism when handling new installations, using leading brands and materials to ensure your complete satisfaction. This includes:

  • New water heaters
  • New HVAC systems
  • New plumbing fixtures and appliances

Service & Repair

Our experienced technicians are equipped to address your repair needs quickly and efficiently, whether it's a leaky faucet or a malfunctioning thermostat.

Maintenance & Inspections

Regular inspections and maintenance are vital to keeping your plumbing and HVAC systems running smoothly and efficiently.

Our Team

At Burkell Plumbing, we combine expertise with personalized service. Our team of highly trained and certified technicians are passionate about providing exceptional customer service and solving your comfort and efficiency needs.

Join Us!

We are always looking for talented and dedicated individuals to join our team. If you are interested in a career in plumbing, heating, or air conditioning, please visit our careers page for more information.

Reviews
Positive: The company has had a few positive experiences, with some customers praising their honesty, reasonableness, and quality work.
Negative: The company has had several negative experiences, with customers reporting issues with customer service, billing, and communication.

Service Quality

The reviews of Burkell Plumbing are mixed, with some customers expressing satisfaction with the service while others have had negative experiences. Some customers praise the company for being honest and reasonable, with one reviewer stating that they will always use Burkell in the future. Another reviewer mentions that the company has installed new equipment and repaired leaks in their home, with no issues.

On the other hand, several reviewers have had negative experiences with the company. One reviewer was charged $300 for a plumber's time after he refused to install a toilet due to the floor not being level. The reviewer was also unhappy with the company's response to their complaint.

Unpleasant Experiences

Some reviewers have had unpleasant experiences with Burkell Plumbing, reporting issues with customer service and billing. One reviewer was charged for work that they did not agree to, and another reviewer was ignored when they tried to contact the company with questions.

In one instance, a reviewer was charged $650 for a job that was supposed to take only 30 minutes, and was then given a revised bill that was even higher. The company's owner, Jacob Newman, was accused of stalking out of the reviewer's home without a word.

Poor Communication

Poor communication appears to be a problem for some reviewers, with one reviewer stating that they were ignored when they tried to contact the company with questions. Another reviewer was charged for a visit that was supposed to be free, and was then ignored when they tried to contact the company about the bill.

High Expectations

Despite the negative reviews, some reviewers have high expectations for Burkell Plumbing. One reviewer states that they will always use the company in the future, and another reviewer mentions that they have had positive experiences with the company in the past.

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