At North American Plumbing & Heating Co., we take pride in being the area's premier plumbing contractor, serving local communities with excellence. Our service coverage area includes New Hampshire, Massachusetts, and southern Maine. With almost two decades of plumbing contracting experience, we have earned a reputation for integrity, commitment, excellence, and quality in all our services.
Our Mission and Vision
Our mission is to deliver consistent value to our customers by providing cost-effective mechanical solutions with professional, efficient, and reliable plumbing and heating services. We prioritize our customers and strive to provide up-front pricing, top-quality materials, and name-brand products that the public trusts. Our vision is to be recognized throughout the industry for our dedication to excellence and customer satisfaction.
Our Services
We offer a comprehensive range of plumbing and heating services, including:
- Commercial & Residential Plumbing: We specialize in commercial and residential plumbing services, including sink installations, faucet repairs, toilet repairs, and water heater maintenance.
- Heating Services: Our experts provide heating services, including oil burner service, gas fitting, and HVAC system installations.
- Custom Heating & Plumbing Systems: We design and install custom heating and plumbing systems tailored to our clients' specific needs.
- Process Piping & Filtration Systems: Our experts specialize in process piping and filtration systems for various industries, including food processing, pharmaceuticals, and more.
- Radiant Heat Design & Installation: We design and install radiant heating systems for residential and commercial properties.
- Custom Fixtures: We offer custom fixtures, including sinks, faucets, and garbage disposals.
FAQs
We understand you may have questions about our services. Here are some frequently asked questions and answers to help you get started:
- What do you specialize in?: We specialize in commercial plumbing services, custom heating and plumbing systems, oil and gas burners, process piping and filtration systems, radiant heat design and installation, and custom fixtures.
- What additional services do you offer?: We offer a range of services, including sinks and lavatories, faucets, garbage disposals, toilets, tubs and showers, dishwashers, water heaters (gas, electric, and LP), sewer lines, sewer ejector systems, gas piping, and water lines.
At North American Plumbing & Heating Co., we strive to be your trusted partner for all your plumbing and heating needs. Contact us today to schedule a consultation or inquire about our services.
Poor Communication and Disappointing Experiences
Reviews of North American Plumbing & Heating company reveal a pattern of poor communication, lack of accountability, and disappointing experiences. The customers who took the time to share their feedback were extremely dissatisfied with the service they received.
Lack of Responsiveness
The reviewers were frustrated by the company's inability to respond to phone calls or emails in a timely manner. This lack of responsiveness led to feelings of disrespect and disrespect to customers.
Unclear Communication
The company's staff appeared to be courteous, but this did not translate to effective communication with customers. Appointments were not honored, and customers were left waiting for extended periods without updates.
Unpleasant Office Environment
Some reviewers described the office environment as unpleasant, with a sense of disregard for customers and a lack of professionalism.
One Positive Experience
However, one reviewer had a positive experience with North American Plumbing & Heating. They reported that the staff was friendly and efficient, and that Mike Boudreau was prompt and helpful in answering their questions.
Summaries
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