Expect The Unexpected. But Not From Us!
At Gaithersburg Plumbing, Inc., we are a full-service plumbing company dedicated to providing exceptional service to our customers. With years of experience in the industry, we specialize in a wide range of plumbing services, including water line replacement, whole house repipe, water heater installation, and gas line repair. Our expert plumbers are certified and licensed to work on all types of plumbing systems, ensuring that you receive the highest quality workmanship and professional assistance.
Our team is committed to upholding a high standard of integrity, transparency, and respect for our customers, employees, and the environment. We believe in maintaining a clean, safe, and respectable place of business that reflects the high standards of our company. Our goal is to provide quality service and repair solutions to our customers, while maintaining transparency and honesty in our dealings.
Code of Ethics
As a company, we adhere to a strict code of ethics that guides our business practices. We:
- Respect our customers' time and property
- Keep our promises and uphold our commitments
- Adhere to all laws, regulations, and ordinances that pertain to the plumbing industry
- Maintain the highest standards of workmanship and quality
- Treat our customers, employees, and fellow industry professionals with respect and professionalism
- Keep patient confidentiality and adhere to all privacy laws
- Emphasize fair competition and truthful advertising practices
Plumbing Services
At Gaithersburg Plumbing, Inc., we offer a wide range of plumbing services to our customers. Our expertise includes:
- Water heater installation and repair
- Water line replacement and repiping
- Gas line repair and installation
- Whole house repipe and re-piping
- Water and gas line leak detection and repair
- Sewer and drain cleaning and repair
- Hot water heater replacement and installation
- Whole house repipe and re-piping
- Water heater installation and repair
We understand the importance of having reliable plumbing systems in place. Our experienced plumbers will work with you to diagnose and repair any issues you're experiencing, using the finest tools and equipment to ensure that your plumbing system is functioning at its best.
Conclusion
At Gaithersburg Plumbing, Inc., we pride ourselves on our commitment to quality, integrity, and excellence in every aspect of our business. Our team of expert plumbers is dedicated to providing exceptional service and repair solutions to our customers, backed by our guarantee to 100% satisfaction. We invite you to experience the Gaithersburg Plumbing, Inc. difference for yourself.
Overall Experience with Gaithersburg Plumbing
Positive Aspects
- Reasonable Pricing: Many customers appreciated the company's competitive pricing, with some even mentioning that they were almost half the price of other bids.
- Good Communication: Several reviewers praised the company's communication, saying that they were kept informed throughout the process and received updates regularly.
- Professionalism: Many reviewers mentioned the professionalism of the technicians, including their punctuality, courtesy, and efficiency.
- Quality Work: Several customers were satisfied with the quality of the work done, mentioning that it was done cleanly and efficiently.
Negative Aspects
- Overcharging: Some customers felt that the company overcharged them for certain services, with one reviewer even calculating that the hourly rate would be $1,700/hour.
- Poor Quality Work: A few reviewers were not satisfied with the quality of the work, mentioning that the issue was not fully resolved and they had to pay for additional repairs.
- Lack of Responsiveness: Some customers felt that the company was not responsive to their concerns, including one reviewer who was told that they would have to pay for a technician to come out and assess the issue again.
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