Don't Wait Until It's Too Late
A Legacy of Quality Service and Expertise
For over 40 years, Charles A. Klein and Sons has been a trusted name in plumbing, heating, and air conditioning throughout the Mid-Atlantic region. Our family-owned and operated business is dedicated to providing exceptional service, meticulous craftsmanship, and unparalleled customer satisfaction.
Commercial Services
We provide comprehensive solutions for all your commercial needs, including:
- Heating and cooling system installations, repairs, and maintenance
- Ductless and energy-efficient technology installations
- Consulting on energy efficiency and sustainability solutions
- Project management and engineering services
- Comprehensive comprehensive range of services for multi-family buildings
Residential Services
We are committed to delivering exceptional service in your home, offering:
- Professional plumbing repairs and installations
- Comprehensive heating and cooling tune-ups and repairs
- New system installations and replacements
- Comprehensive inspections and assessments
Emergency Services
When you face an unexpected breakdown, you can count on us. We offer:
- 24/7 emergency response for heating and air conditioning issues
- Prompt response times and efficient diagnoses
- Reliable repairs and solutions to get your home comfortable and functional again
The Charles A. Klein Difference
What sets us apart is:
- Experienced and certified technicians: Our team of skilled professionals is highly trained and certified in all aspects of plumbing, heating, and air conditioning.
- Commitment to quality: We utilize only the highest quality materials and adhere to strict industry standards for all our services.
- Collaborative approach: We actively engage with our clients, providing clear explanations and regular progress updates throughout the process.
Choose Charles A. Klein and Sons for
- Personalized and tailored solutions to meet your unique needs
- Unwavering commitment to customer satisfaction
- Affordable and competitive pricing
- Generations of expertise and experience
Customer Service Experiences
The reviews highlighted both positive and negative experiences with the company's customer service. On the positive side, some customers praised the company's prompt and courteous service, with employees being knowledgeable and helpful. However, others had negative experiences, citing rude employees and poor communication.
Installation and Maintenance
The company's installation and maintenance services received mixed reviews. Some customers were extremely satisfied with the installation of new HVAC units, praising the technicians for their hard work and professionalism. On the other hand, one customer had a negative experience with the company's maintenance service, citing a lack of communication and a change in policy without notification.
Pricing and Value
Some customers were impressed with the company's pricing, citing competitive rates and high-quality equipment. However, others had negative experiences with the company's pricing and value, feeling that the services were overpriced or not worth the cost.
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