We'll be there in a flush!
At Watermark Plumbing, we proudly stand as reliable experts in all aspects of plumbing for both residential and commercial properties in the Dallas, TX area. With over 17 years of experience, our licensed and insured Master Plumbers are dedicated to providing prompt, efficient, and lasting solutions to all your plumbing needs.
Commercial & Residential Plumbing Services
- Comprehensive repairs for leaky faucets, running toilets, malfunctioning water heaters, and more.
- Installations and replacements of bathroom and kitchen fixtures, including sinks, faucets, garbage disposals, and dishwashers.
- Comprehensive drain cleaning and repair services to eliminate clogs and prevent future problems.
- Comprehensive leak detection and repair services to resolve water damage quickly and efficiently.
Advanced Solutions
- Video drain inspection to pinpoint the exact source of plumbing problems.
- Installation and repair of tankless and traditional water heaters.
- Gas line inspection and repair.
- Comprehensive remodeling services, from minor fixture installations to complete bathroom and kitchen renovations.
Our Commitment
- On-time appointments: We prioritize your time by arriving on schedule and completing projects within the promised timeframe.
- Clear pricing: We provide upfront, affordable estimates with no hidden fees or surprises.
- Cleanliness: Our technicians maintain a pristine work area, leaving your property spotless upon completion.
Why Choose Watermark Plumbing?
- Experienced and licensed Master Plumbers
- Comprehensive range of services
- Responsive and reliable service
- Honest and transparent communication
- Commitment to customer satisfaction
Overall Experience
The reviews for Watermark Plumbing are mixed, with some customers having positive experiences while others have reported poor service. Four out of the seven reviewers gave the company a 5-star rating, praising their professionalism, courtesy, and quality of work. One reviewer gave a 1-star rating, citing poor service and theft.
Positive Experiences
Customers appreciated the prompt and professional service provided by Watermark Plumbing. Michael, one of the plumbers, was frequently mentioned as being courteous, friendly, and helpful. The company's ability to complete jobs efficiently and effectively was also a common theme. Some customers appreciated the fact that Watermark Plumbing went above and beyond to resolve issues, such as replacing a complex drainpipe system.
Negative Experiences
On the other hand, some customers reported poor service and dishonest business practices. One reviewer claimed that the company took money for a job and then disappeared, leaving a large hole in the customer's property. Another reviewer reported that the company failed to complete the job correctly, and then ignored their calls for follow-up service.
Communication Issues
Some reviewers mentioned communication issues, including failed attempts to contact the company and lengthy wait times for callbacks. It appears that Watermark Plumbing may have been using an answering service at the time of these reviews, which may have contributed to these issues.
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