If we wouldn't put it in our homes, we won't put it yours.
At Abacus Plumbing Company, we're proud to be Tucson's premier plumber for over 57 years. Our company was founded on the principles of hard work, integrity, and a commitment to providing exceptional service to our customers. We're a family-owned business that's been serving the residential and commercial communities of Tucson for generations.
Our History
Abacus Plumbing Company was established in 1966 by our founder, who had a vision to provide reliable and affordable plumbing services to the people of Tucson. Over the years, our company has grown and evolved, but our core values remain the same. We're committed to providing expert plumbing repair and replacement services to our customers, and we're proud to have earned a 4.9-star Google rating from our satisfied customers.
Our Services
At Abacus Plumbing Company, we offer a wide range of services to meet all your plumbing needs. Whether you're experiencing a plumbing emergency or need routine maintenance, we're here to help. Our services include:
- Emergency Plumber Services: We offer 24/7 emergency plumbing services to help you resolve any plumbing issue quickly and efficiently.
- Backflow Testing: Our experts will test your backflow prevention devices to ensure they're working properly and prevent potential issues.
- Re-piping Services: Do you have old or damaged pipes? We can replace them with new ones to ensure your plumbing system is efficient and leak-free.
- Leak Detection: We use advanced technology to detect even the smallest leaks and repair them before they cause significant damage.
- Water Heater Experts: We can repair or replace your water heater to ensure you have a consistent supply of hot water.
Why Choose Us
At Abacus Plumbing Company, we're committed to providing exceptional customer service and ensuring that our customers are completely satisfied with our work. Here's why you should choose us:
- Straight Forward Pricing: We charge by the hour, not the job, so you know exactly what you're paying for.
- Fully Equipped Trucks: Our trucks are stocked with a wide range of parts and tools to minimize downtime and get the job done quickly.
- 24/7 Service: We're available to assist you 24 hours a day, 7 days a week, 365 days a year.
Our Mission
At Abacus Plumbing Company, our mission is to provide exceptional plumbing services to our customers while maintaining the highest level of integrity, professionalism, and customer satisfaction. We're dedicated to building long-term relationships with our customers and becoming the trusted go-to plumber in Tucson.
Get in Touch
If you have any questions or need assistance with your plumbing needs, please don't hesitate to contact us. We're always here to help. Call us at 520-327-6248 or visit our website to learn more about our services and benefits.
Overall Experience
The reviews for Abacus Plumbing are overwhelmingly positive, with 11 out of 12 reviewers giving the company a 5-star rating. The majority of reviewers praised the professionalism, expertise, and customer service of the plumbers, citing specifically Jesse and Shane as notable examples. Many reviewers also mentioned the company's honesty, transparency, and affordable prices.
Technical Issues
Some reviewers reported experiencing technical issues with their plumbing systems, including a seized garbage disposal, a leaking faucet, and a main line valve leak. Abacus plumbers were able to diagnose and fix these issues efficiently and effectively, with a focus on explaining the problems and solutions to the customers.
Timing and Communication
Reviewers praised the company's ability to provide timely service, with many reviewers mentioning that the plumbers arrived on schedule or even early. The communication from the office staff was also highlighted as a strength, with some reviewers appreciated the courtesy calls to let them know when the technician was on his way.
Cost and Value
While some reviewers mentioned that the cost of the repairs was higher than expected, many others praised the company's competitive pricing and value for the service provided. A few reviewers also mentioned that they chose Abacus despite receiving a higher quote from another company.
Exceptions
One reviewer reported a mixed experience, citing a lengthy wait and high hourly rates for a plumber who failed to have the necessary parts on hand. However, the company's response to the reviewer's criticism was commendable, with the reviewer expressing gratitude for the plumber's eventual return to complete the work.
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